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Questions before you buy, something unclear in your reading, or an order that needs attention — write to us. A real person reads every message.

Reply within one business dayMost messages are answered the same day.

One inbox, no ticketsEvery message lands with the team that prepares your reading.

Order questions go faster with your order numberYou will find it in your confirmation email.

Send us a message

Tell us what you need in your own words. If it is about a report you already ordered, paste your order number and we can pull everything up.

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Other ways to reach us

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Email us directly

service@lifireshop.com
Orders, refunds, delivery and reading questions.

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Open the chat bubble in the bottom-right corner of any page. Fastest route for a quick question.

Quick answers

Most questions about how readings are made and delivered are answered already on our FAQ page and our Method page.

Waiting on a report?

Readings are delivered within 5 minutes of payment, provided your birth details were submitted at checkout. Nothing in your inbox after 15 minutes? Message us here and we will re-run it.

LiFire Official Store · Solaris Zen Co., Limited.
Our readings are a self-reflection tool for entertainment and personal insight. They are not medical, financial, legal or psychological advice, and they do not predict future events. Our store is intended for adults (18+).